After setting down in our executive room at the Hyatt Regency Palm Springs, we headed over to the pool/jacuzzi. The pool was rather uneventful, but we did enjoy the jacuzzi. Not much wow factor about the hotel grounds, but then again the Hyatt hotel is a Category 3 hotel at 12,000 points. However, the hotel is in a good location downtown near all the action.
I am not one to complain much nor am I that picky, but I have a spoiled wife (thanks to points) and a special guest. Therefore, we had to call and complain about our original room in the boonies. I was pretty satisfied after the upgrade and the free amenity. I knew that we wanted to relax at the pool and it was too crowded at this hotel and very small. I mentioned this to the front desk and asked if we could check out the pools at the Hyatt Indian Wells Resort. I originally planned to book that hotel, but I thought the Hyatt Regency Palm Springs would be more fun. The front desk helped call the Hyatt Indian Wells Resort and let them know that we are diamond members and they entered my name into their system. All I would have to do is go there and give them my name for access to all their facilities! (we could have probably sneaked in, but wanted to be ethical :))
The next day we had the breakfast in the restaurant. Since this hotel does not have a Regency club, they offered free breakfast. Of course we were not given breakfast vouchers by the young lady that checked us in and told us nothing about our Diamond benefits. We asked the front desk and they gave us our vouchers. The breakfast buffet was the standard Hyatt breakfast but with hot items: bagel with lox, pastries, breads, fruit, eggs, bacon, sausage, eggs, etc. I was surprised that the hot items tasted pretty fresh and delicious. We finished up breakfast and got ready for our pool day at the Hyatt Indian Wells Resort.
We arrived at the Hyatt Indian Wells Resort in about 40 minutes due to some traffic. The resort is pretty much in the middle of the desert with not much around. It truly is a resort where you just relax and do nothing. I think it was great to experience both the downtown lifestyle of Palm Springs and the resort lifestyle at Indian Wells. We approached the front desk and everything worked smoothly and we received a hotel key to use the facilities, which included the gym, pool, and tennis courts. All we wanted to do was relax at the pool.
The Hyatt Indian Wells Resort features 7 heated pools including an adult pool and jacuzzi. Swimming in 80 degree pool weather under a 75 degree sun is pretty nice for the winter! We entered the pool area and saw lots of kids playing in the pool, which was similar to the Hyatt Regency Palm Springs. We were happy to stroll straight to the adult pool area. The adult pool area was beautiful and we sat by the pool to swim and relax.
Overall, our stay in Palm Springs was a decent experience. We had some trouble with the Hyatt Regency Palm Springs at first, but they rectified the situation by giving us an upgraded executive suite, free food/beverage amenity, and access to the Hyatt Indian Wells Resort. However, they could not waive our parking fee of $15, which was pretty lame. I would probably stay at the Hyatt Indian Wells Resort next time, if there is a next time I feel like going to the desert.